About Hot NutZ

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Product Information

We provide a variety of peanut-based food products. We make every effort to ensure the accuracy of the descriptions, ingredients, and nutritional information, but we do not guarantee the absolute accuracy or completeness of this information. All Products are subject to availability.

Order Processing & Shipping

• Order Confirmation: Once you place an order, you will receive an email confirming receipt of your order. This does not constitute an acceptance of the order.
• Shipping & Delivery: We aim to process and ship all orders within 5 number of business days. Shipping times may vary based on your location and external circumstances, such as weather or carrier delays.

Refunds & Returns

• Refunds: Refunds are available within 15 days of purchase. To qualify for a refund, the product must be unopened and in its original packaging. Opened food packages are non-refundable due to health and safety regulations.
• Return Process: To initiate a return or refund, please contact our customer service team at info@hotnutz.store. You may be asked to provide proof of purchase and relevant details about the product condition.

Allergen Information

Our peanut food products contain peanuts and may also contain traces of other allergens. Please refer to the product label for detailed allergen information. We strongly recommend consulting the ingredient list before purchasing, especially for individuals with allergies.

Health and Safety

• Consumption Advice: Always follow the recommended serving size and consumption guidelines. If you have any medical conditions or dietary restrictions, consult your healthcare provider before consuming our products.
• Storage Instructions: Keep the product in a cool, dry place and follow the storage instructions on the packaging to ensure freshness.

Limitation of Liability

We are not responsible for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our products. Our liability is limited to the amount paid for the product.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on our website, and the updated terms will apply to any new orders placed.

Governing Law

These Terms of Service are governed by the laws of Marietta, Georgia, without regard to its conflict of laws principles.

Contact Us

If you have any questions about these Terms of Service, please contact us at:

• Email: Info@hotnutz.store
• Phone: 1-888-875-2484